Returns & Exchanges
New/Unused Product Returns and Exchanges
Fabless will accept returns for unused products that are stocked within 60 days from the time the product was received.
If an item is returned within 14 days from when the item is received, you are eligible for a refund to the original payment method used. Any returns made within the remaining timeframe will qualify for our Fabless store credit or exchange. The customer is responsible for the return shipping costs and fees. All new/unused products must be in the original packaging and have no missing hardware or pieces.
The following restocking fees apply:
5% restocking fee on exchanges and store credit
10% restocking fee on refunds
See the Return Process below.
Application/Fitment Issues/Fulfillment Errors
Quality is important to us at Fabless Manufacturing. If there is a mistake made on our end, such as a fulfillment error, please contact our customer service team so we can investigate and correct the mistake promptly. Fabless will cover the cost to correct any fulfillment errors, if notified within 14 days of receiving your order.
Customers are responsible for checking the compatibility section of each product page to ensure the parts are compatible with their vehicle.
If you wish to return a product that does not fit your vehicle and feel it is due to a description error on our website, please contact our customer service team and we will investigate your request immediately. Replacement orders will only be shipped to the original shipping address.
Any domestic orders that are refused or non-deliverable will be subject to a return handling fee and will be processed in accordance with our standard return policy.
Any international orders that are refused at the time of delivery will be subject to carrier abandonment of the package and discarded by the carrier. The customer will not be eligible for a refund or credit for their order and the products abandoned will not be retrievable.
Tools, Custom Orders (It is the customers responsibility to ensure the measurements and information given to us are correct. Orders are considered custom if they differ from the listing on our website which includes any alternate part coating or color, custom positioning of tabs, mounts, etc and any fully custom piece such as, but not limited to, exhaust work, welding and fabrication services) and Used Parts (we source our used parts from reputable places that test to ensure the parts are in good working order prior to being sold, but we do not guarantee the service life of used parts), Sale/Clearance items (sale items are considered as any item purchased with a 10% discount or greater).
To initiate a return or exchange, please send an email to firstname.lastname@example.org with your order number and the reason for your return/exchange. From there Customer Service will send you an individually issued Return Code to include with the package as well as the steps to be followed for the return.
For returns outside of Canada: Import fees & duty on returned packages will be deducted from the refund amount, or denied at the door if the charge exceeds the refund amount. Ask Customer Service how to reduce this fee for returns. We can send you guidelines to follow to minimize or eliminate possible Import fees.
Please note: All returns have to go through Fabless Customer Service, any unexpected packages or returns will be denied. The customer is responsible for the return shipping charges, and original shipping charges are nonrefundable. The refund will be applied back to your original payment method.
Store credit balances can be used in person or online and will expire one year after date of issuing.